Intentional proving ground · Sales + service
EP!C Travel Agents
Marketing gets rather more interesting when you also have to make the sale and look after the person afterward.
The risk
Travel is easy to commoditize. The real value is understanding the customer, shaping the experience and staying useful after the booking.
What I built
Built the brand, consultation process, sales journey and service experience around curation rather than transactional booking.
Proof
Ranked among the Top 100 salespeople worldwide during the launch of Virgin Voyages.