Higher Education Doesn’t Have a Content Problem. It Has an Ownership Problem.
Publishing faster is useful. Knowing which answer is true is rather more important.
From the archive.
The useful bits do not expire on Monday.
What’s on the desk.
No content treadmill. Just the ones worth writing.
Things I haven’t quite left alone.
An app was proposed before the communications process underneath it was fixed. I can advise on the sequence. I cannot, apparently, confiscate the app.
Adding another tool to a broken process doesn’t fix the process. It gives the problem another address.
The useful question is which tool helps with the job in front of you — and what judgment still belongs to you.
Making something scannable does not make it useful. The destination and next step still have to earn the click.
Intake should reduce administration, not distribute it more efficiently.
If everything breaks when one person is unavailable, you do not have a process. You have a dependency.
Every duplicated update is another opportunity for the information to drift.
A process does not end because you emailed somebody. The handoff still has to give the next person what they need, when they need it, in a form they can actually use.
Seemed sensible at the time.
Sundays used to mean the papers. Tea. Newspapers spread across the table. Enough time to read something properly and disappear down a rabbit hole that had absolutely nothing to do with what I was supposed to be doing.
This is my digital version: something I tried, what broke, what worked, what I learned and whether I’d do it again.
Mostly marketing, data, AI, automation and systems. Occasionally G&T-assisted. After work, obviously.